CONTACT
Many questions are clarified here:
Returns & Exchanges
Everything about returns, deadlines, and procedures can be found here.
Delivery time of your order
You can see the estimated delivery time in your confirmation email under "View order".
FAQ – frequently asked questions
We have clearly compiled answers to the most frequently asked questions for you.
If you don't find an answer to your question in the links above, feel free to send us a message. We will respond within 1-2 business days.
Contact us by phone
Feel free to call us if you have any questions or want to order by phone. We are available during our service hours.
MONDAY - THURSDAY | 9:00 AM - 4:00 PM
CALL HERE
LEARN MORE
Do you want to learn more about us? Here you will find insights into our values, our materials, and what drives us.
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EXHIBITIONS
Jan exhibits at many locations in Germany at craft markets, country fairs, and trade shows. You can try Earcuffs and get personal advice. Maybe Jan will be near you soon.